November's PSNM Meeting - November 15th!

The November meeting will be held on Friday November 15, 2019 from 1pm to 3pm - 330pm at GFS.

The meeting will consist of a light lunch, followed by a warehouse tour, and an education component hosted by Jolene and Kathy from GFS. Followed by our monthly meeting.

Please wear closed toe shoes and warm clothing for the tour.

Date & Time: Friday November 15, 2019; 1300 to 1500 hrs.

Address: Gordon Food Services; 1700 Cliveden Ave.| Delta BC, V3M 6T2

Please RSVP Diane @ jdcox@shaw.ca if you plan on attending by Wednesday November 13.

Thanks, 

Diane Cox

Full time Food Service Supervisor / Diet Tech - Chilliwack

Full Time Diet Technician / Food Service Supervisor


Your Contribution:
As a member of our food services team located in Chilliwack, you will provide the highest quality of customer service at all times. This role will allow you to:
· Assist dietitians to plan and supervise the food service operation
· Plan menus and diet under direction of dietitians
· Assist in supervising personnel who prepare and serve food
· Assist dietitians with research in food, nutrition and food service systems
· Lead and direct a team through their daily activities within a unionized environment
· Foster a strong safety culture within the team and grow a strong engaged team
This excellent opportunity provides flexible hours and opportunity for career growth and development. If you are looking for a dynamic team and a place to grow, this is your role!

Essential Skills:
· CSNM Certification or in process of obtaining certification; Or, RD certification or in process of obtaining certification
· Excellent documentation skills
· Working with CBORD is an asset
· Excellent communication
· Computer use, various MS Office products
· Experience in a hospital setting is preferred
· Strong safety background (Food and Physical safety)
· Excellent interpersonal skills
· Personal and professional integrity
· Ability to anticipate and solve problems

Value Behaviours:
· Serving Clients and Customers
· Drive and Dependability
· Building a Diverse Team
· Interpersonal Relations
· Managing Employee Performance and Development
· Managing Unit Finances
· Managing Quality Operations
· Providing Quality Food and Facilities Services

TO APPLY:  follow this link to the recruiting website 

When you want to work for a company with the resources and commitment to help you grow professionally, a career at Sodexo could be the answer

Food Service Supervisor - UBC Hospital

OBJECTIVE:

The Supervisor is responsible for daily operations of the kitchen including: scheduling, QA, food & physical safety. The incumbent will utilize strong organizational and leadership skills to direct frontline employees.

RESPONSIBILITIES:

• Provides work direction, supervision and on-going training to all assigned staff in a manner which establishes and maintains high staff morale.
• Assists in scheduling, payroll and performance management as assigned.
• Promotes and maintains excellent customer relations and effective on-going communication with all levels of staff.
• Places orders, maintains accurate and timely inventories and provides daily reports related to cost control.
• Assist with planning and executing special assignments and any required follow-up.
• Conducts weekly sanitation inspections and establishes corrective action.
• Conducts and participates in staff meetings as assigned.
• Ensures that employees work in compliance with established safe work practices and procedures.
• Ensures that equipment and safe and healthy work conditions are maintained in their assigned area.
• Supports the Safety Program and reports all injuries and hazardous conditions immediately.
• Other tasks, duties and assignments as directed by the Manager.
• Keep all information confidential

POSITION REQUIREMENTS: (MUST HAVE)

• Diploma in Food and Nutrition Management or Degree in Dietetics
• Current membership with CSNM, or current member of College of Dietitians
• English proficiency, verbal and written.
• Food Safe Certificate 1 & 2
• Current vaccinations, TB screening test, Hep A & B, Flu shot.
• Requires knowledge of clinical diets and ability to plan and mark clinical diet menus

APTITUDES:

• Problem Solving, Planning, and Organizational Skills
• Excellent Interpersonal and Team Building Skills
• Effective Communicator
• Excellent computer skills
• Appreciate and Manage Diversity
• Working knowledge of Computrition an asset

Job Type: Casual
Salary: $22.00 /hour

To Apply - Follow link to Recruiting Website 

Support Service Manager - Kamloops

LOCATION: Kamloops Seniors Village

SUMMARY OF POSITION:

Reporting to facility General Manager, as a member of the facility leadership team the Support Services Manager is accountable for all aspects of the day to day delivery of Food, Housekeeping and Laundry services in accordance with established regulations and corporate standards and expectations. 

The Support Services Manager provides oversight, supervision, and constructive direction to assigned staff and acts as a professional role model while representing the Support Services departments.

RESPONSIBILITIES:

Include but not limited to;

1.    Participates in the development of and ensures compliance with Corporate and site specific standard operating policies, procedures and other operational foundations required in the provision of Food Services, housekeeping and laundry services.  

2.    Participates in the management of assigned budgets. 

3.    Participates in the development of operational plans and goals for each department consistent with the facility / organization’s mission and strategic plan.

4.    Gathers and tracks performance indicators and other surveys accurately; analyze and report to the management team as required.

5.    Develops action plans in consultation with General Manager, Corporate Hospitality Support Services Manager and other corporate resources.

6.    Performs and /or delegates ordering, receiving and related procurement tasks ensuring compliant application of procedures and policies. 

7.    Establishes and maintains inventory supply levels utilizing methods that minimize spoilage, loss and waste. 

8.    Hires, disciplines, recommends and / or participates in the termination of staff according to established HR policies and procedures.

9.    Coordinates Support Services orientation for new employees utilizing established programs and checklists

10.  Coordinates Food Services, HSPK and LNDY related in-services and annual educational opportunities for staff.

11.  Evaluates staff work performance & recommends strategies for improvements as necessary. 

12.  Plans and delivers seasonal menus that are compliant with all related regulations, fit the residents nutritional and therapeutic needs, and meets the facility and resident’s expectations.

13.  Develops and / or adjusts standardized recipes to ensure consistent high quality production outcomes including quality, nutritional & texture requirements, quantity, portion sizes, and resident satisfaction.   

14.  Plans, directs and supervises the preparation and service of high quality food utilizing standardized operating procedures, industry standards, and related internal and external policies.

15.  Coordinates regular department meetings and participates in facility based meetings such as site leadership, OH & S, and others as required.   

16.  Works with other facility departments in the planning & delivery of special events / meals and programs as required. 

17.  Plans, directs and implements contingency plans in response to emergencies and / or challenges to or interruptions in services.

18.  Understands and participates in quality improvement.

19.  Participates in patient/ resident safety at community level.

20.  Perform all other duties as required.

QUALIFICATIONS:

1.      Graduation from a recognized program in Nutrition and Food Services Management

2.    Member in good standing or eligibility for membership in the Canadian Society of Nutrition Management and/or Registered Dietician mandatory

3.    Food Safe Level 1 mandatory; Level 2 an asset

4.    A minimum of two years Support Services (Food Services / HSPK & LNDY) supervisory experience in a geriatric residential setting including direct experience managing staff.

5.    Experience managing unionized staff an asset.

6.    Current Serving It Right Certification mandatory.

SKILLS AND ABILITIES:

1. High standards for customer service, food safety, physical space & environmental cleanliness.
2. Solid understanding of infection control protocol
3. Professional appearance, and good physical health
4. Demonstrated effective planning, time management and organizational skills
5. Ability to work independently with minimal supervision
6. Ability to operate related kitchen, housekeeping & laundry equipment
7. Excellent written and oral English skills
8. Solid working knowledge of related office equipment and Windows based software including Word, Excel and Outlook. 
9. Ability to handle multiple tasks at one time.
10. Ability to establish harmonious relationships with staff, residents, families, volunteers and visitors of the facility 

TO APPLY:  follow this link to company website 

Langara Grad Honoured - Stephanie Ovsenek

Langara College is celebrating 49 years on 49th Avenue.   As part of our celebration, the 49 Langarans Awards is a celebration of our exceptional community. From founders to change makers and visionaries, our former students, alumni, employees, and community partners have made incredible contributions to the College, in their profession, and out in the community.

Each nominee has made an impact in their own unique way, and we are so proud to call them Langarans.

Stephanie Ovsenek - was named as one of those 49 Langaran - an alumni who have made contribution to the profession of Food Service Management 

Join us in congratulating Stephanie for this honour!


See the whole story of the 49 Langarans at on link to the Langara website!

Dining Room Manager - Granville Gardens

Come join us and help make a difference in the lives of older adults! As employees at a Verve Senior Living Retirement Residence, our primary goal is to help each person, have a great day, every day! Our employees thrive on collaboration and have a passion for excellence, achieving multiple awards including the Order of Excellence in Quality, from Excellence Canada. As part of our team, the things you do are key to helping us achieve our shared vision of helping seniors live longer, better. Oh, and you’ll also have a lot of fun doing it. Want to join us?

ACCOUNTABILITY OBJECTIVES:
Responsible for food preparation, employee management, administration and customer service. Administrative job duties often include managing inventory, merchandising, controlling expenses and product quality, inspecting stores and invoicing all within the guidelines of licensing and regulatory standards.

BACKGROUND / QUALIFICATIONS:
Minimum of grade 12.
Completion of Cooks’ Journeyman paper or equivalent and/or completion of Food and Beverage course.
BC: Red Seal; Food Safe level II; Serving it Right.
A minimum of two years’ experience in volume food preparation at a Cook I or II level.
Computer skills (e.g., proficient in Word and Excel, must be familiar with on line ordering systems and dietary software).
Demonstrated leadership skills (e.g., Verve Senior Living Competencies).
Communication skills written and verbal in English.
Clear criminal records check/ Back Check or BC Ministry of Justice.

KEY RESPONSIBILITIES:
Prepares food for residents and guests in accordance with food safety regulations, the approved menu and production methods best suited for nutritional quality and appearance:

• Plans an appetizing, well-balanced nutritious menu in accordance with Canada’s Food Guide and dietary needs and wishes of residents
  Ensures weekly menus are been approved by a recognized dietitian, including in-season local products
  Supervises ordering for and distribution or resident meals
  Collaborates with all departments to provide refreshments/snacks
  Ensures that food samples are taken and labelled as per regulations
  Ensures all temperature records are taken and documented as per regulation
  Controls expenses through re-purposing leftovers, portion control and waste management protocols
  

A satisfactory dining experience for each resident or guest:

• Ensures food temperate is maintained or cooked in smaller batches if necessary
  Plates and garnishes meals in an attractive manner
  Enhances choices through menu options and an array of condiments for individual preferences
  Provides an assortment of alcoholic beverage choices, if applicable
  Ensures all service practices meet hospitality standards
  Initiates audits regularly for on-going feedback
  Attends interdisciplinary committee meetings regarding nutritional issues
  Chairs the food advisory/resident food committee meetings
  

Serves as a member of the leadership team and contributes to the overall operations of the residence in alignment with the vision and values of Diversicare/Verve Senior Living:

• Participates in the strategic planning process
  Participates and contributes during the operations meeting
  Participates in Continuous Quality Improvement (CQI/VQI)
  Makes recommendations regarding development/modification to policies and procedures
  Attends regional dining services meetings
  
• Provides ongoing leadership & develops employees to ensure adequate service and the attainment of job standard levels:
  Conducts annual performance appraisals and addresses performance issues
  Recruits, interviews and selects candidates
  Coaches, mentors and develops employees
  Orients new employees and conducts training as required
  Holds regular ongoing department meetings to communicate and update as per Verve policies and procedures
  Develops/updates job routines

Complies with the Occupational Health and Safety Act, Workplace Safety and Insurance Act, and Workplace Hazardous Material Information System (WHMIS). This includes recognizing health and safety hazards, reporting incidents, fulfilling responsibilities under the applicable legislation, as well as participating in in-services and fire drills.
Oversees staff scheduling to include shift changes, vacation and leaves of absence.
Participates in and supports the financial management of the residence:

• Provides input into the preparation of the capital and operational budgets,
• Manages the department finance (budget) including inventory
• Initiates protocols for portion control and waste management
• Reviews and promotes initiatives that generate revenue (staff & guest meals, buffets, catering, etc.)
• Provides input for variance reports on financial statements

Complies with all corporate policies and procedures.
Completes all required mandatory training/education.

TO APPLY: FOLLOW LINK TO COMPANY WEBSITE 

"We accommodate persons with disabilities in the recruitment and hiring process."
All offers of employment are subject to a Criminal Background Check. We thank all who apply; however, only candidates under consideration will be contacted.

Food Service Supervisor - UBC - Starbucks

					Job Summary Positions in this classification oversee the operation of a single food services unit and/or assist in the operation of a complex food services unit(s) supervising food service workers, participating in food service work and handling related administrative duties. Organizational Status Reports to unit Manager. Work Performed 1. Supervises the workload of food service workers, ensuring employees meet UBC Food Services' customer service standards. 2. Trains food service workers, following up to ensure an understanding of the material covered. 3. Assists with and recommends scheduling options to the unit manager. 4. Orders food supplies required for day to day operations. 5. Monitors and reviews cost controls, such as, labour costs, food costs and waste and overhead expenses, with unit manager. 6. Handles customer comments and complaints and refers to unit manager as required. Monitors customer satisfaction via surveys, comment cards, and any other types of feedback. 7. Relieves and assists food service workers as operationally required. 8. Ensures that the quality of product being produced and/or sold is up to department standards.  9. Performs audits for food quality, food safety and sanitation, customer satisfaction and feedback; takes action with production or makes recommendations as required. 10. Participates in related day to day office administrative duties, such as, answering telephones, record keeping, filing, data entry, performing basic calculations, typing correspondence, inventory, and month end procedures. Completes and submits timesheets ensuring payroll deadlines are met. 11. Ensures that systems and procedures for daily sales, cash collections/controls, banking and ledger reconciliation are being followed; processes payments and deposits. 12. Recommends daily specials and ongoing menu changes.  13. Suggests and implements unit promotions including processing and delivering of You-Care packages. 14. Ensures all kitchen equipment and point of sale systems are in working order; reports and follows up on maintenance as required. 15. Contacts employees for coverage of last minute vacancies of shifts. 16. Carries out any other related duties as required in keeping with the qualifications and requirements of positions in this classification. Supervision Received Works independently under general supervision. Supervision Given   Supervises a large number of food service workers, involving training, assigning and monitoring work ensuring employees meet UBC Food Services' customer service standards. Consequence of Error/Judgement Makes decisions regarding the coordination and allocation of food service workers and acceptability of work performed; inappropriate decisions could result in poor quality of food and service with an impact on sales and customer service. Qualifications High School graduation Food Safe Level 1 Certificate Completion of Food Service Management course.    2 years relevant experience or the equivalent combination of education and experience.  Computer experience required; must have be comfortable using both Word and Outlook. Demonstrated ability to work independently, multitask, and meet deadlines. Effective oral and written communication skills, along with organizational skills are required. Demonstrated ability to exercise initiative and work with a diverse workforce. Strong supervisory, interpersonal, customer service, leadership and training skills required. Ability to work flexible hours, including evenings and weekends. Must complete and pass specialized Starbucks training program.  To Apply:  Follow link to company website
			Equity and diversity are essential to academic excellence.  An open and diverse community fosters the inclusion of voices that have been underrepresented or discouraged.  We encourage applications from members of groups that have been marginalized on any grounds enumerated under the B.C. Human Rights Code, including sex, sexual orientation, gender identity or expression, racialization, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person. All qualified candidates are encouraged to apply; however Canadians and permanent residents will be given priority.

Food Service Manager - Broadway Church

Job Description for Food Services Manager
Summary of Position:
The Food Services Manager provides the overall leadership and food preparation for the Food Services Ministry at Broadway Church and The Warehouse. The goal of the Food Services Ministry is to foster asense of community at Broadway by providing a convenient, non-threatening environment wherebelievers and seekers can share refreshments and/or a meal, fellowship, and build relationships through its events. This ministry will provide an opportunity for volunteers to serve, be involved in a task care group, and experience a life-changing relationship with Jesus Christ.
This role is a fulltime position averaging 35 hours per week but understanding that there is flexibility
depending on the ministry seasons. The position requires the individual to be available to work
Sundays, Tuesday and Wednesday afternoon/evenings in conjunction with the ministries of Broadway Church. This will require some flexibility on the part of the Food Services Manager during peak periods.

Responsibilities of Position:
The Food Services Manager:

• Provides overall management of the Food Services ministry of Broadway Church to maximize the potential for growing this ministry, including menus and price planning, development ofoutside catering revenue, development of the Café potential.

• Ability to create menus and prepare a range of food items from snacks, breakfast and lunchitems, and full dinner banquet menus.

• Oversees the menus, purchasing and preparing of all food items for service to groups ranging from 8 people up to 1000 people.

• Oversees everything related to the food service of all catered events – menus, food preparation,staff, volunteers etc.

• Oversees the Food Service staff and volunteers which includes, scheduling the staff and volunteer hours on a monthly basis; recording actual hours worked on employee timecards;

• Recruits, empowers, trains, and schedules volunteers and paid staff.
• Secures food products, supplies, and equipment necessary to maintain an effective FoodServices Ministry.

• Ensures proper maintenance and upkeep of all facility kitchens including kitchen equipment.
• Maintains and enforces proper food handling and sanitation procedures according to the FoodSafe food handling program.

• Manages the Food Services Ministry finances including purchasing of commodities, inventorycontrol, and bookkeeping.

Qualifications:

• The Food Services Manager must be a Christ-follower and should possess primary spiritual gifts ofhospitality and administration or leadership. Any other gifts that enhance the role as a leader, equipper, and a team builder are also desirable.

• A minimum of five years’ experience in the Food Service industry with a current Food SafeCertificate and which includes meal planning and preparation of a variety of food items such as breakfast, lunch and dinner menu options.

• Skilled in managing staff and volunteers in food preparation and meal service for groups ranging from 8 to 1000.

• Comfortable and confident working in an environment that at times may be high stress, high volume, and time sensitive in providing food service.

• Good comprehension of budgeting and managing the annual budget including, purchasing, and inventory

• Experience managing and leading staff and volunteers including scheduling work hours and duties and reporting payroll timecards

• The Food Services Manager must be able to manage multiple projects simultaneously, have strongproblem solving skills, a superb command of the English language, both written and oral, and be  effective at multi-tasking with the ability to adapt to any situation.

Organizational Relationships:
The Food Services Manager shall report directly to the Service Ministries Director.

Compensation:

• Hourly wage $21 per hour – to be determined based upon experience
• Full extended health benefits
• MSP
• 3 weeks

Interested applicants should email their resume to Andres Valdes at andresv@broadwaychurch.com

Assistand Food Servicdes Manager - Capilano College

Please email resume to: matt.bateman@compass-canada.com

Salary: $42,000, 3 weeks vacation, excellent healthcare benefits, RRSP matching plan.
Position: Assistant Food Services Manger
Location: Capilano University (North Vancouver, BC)
Overview: Compass Group Canada is looking for an Assistant Food Services Manager located at
 Capilano University in North Vancouver, BC

Imagine creating a place where tomorrow’s leaders, big thinkers, and dreamers gather. Join us and know that you make it possible for others to learn, grow, and discover. Because of what we do, students and faculty share so much more than a meal. And that’s why this is so much more than a job. Become our next Chef Manager.
Why work with Chartwells? We are a member of Compass Group Canada, the leading foodservice and support services company. We cater to Generation Z on college campuses and upcoming K-12 generations. We offer dining programs and solutions that fit the unique needs of today’s students. Join our commitment to providing responsible, healthy-eating solutions

.
Job Description
Duties:

• Provide leadership to staff which would include training, direction, scheduling and supervision.
• Maintain proper cash controls, inventory, labor and auditing as required by the Company.
• Proactive with regard to potential guest concerns and maintain a high level of customer service
• Assist in the operations of other food service units at the location, including catering and other events
• Be an integral part of the weekly administrative duties, in completing all the weekly paperwork, maintaining Compass programs such as Quality Assurance.
• Additional duties and tasks as required by the Food Services Director

Qualifications
Qualifications (please only apply if you meet all required qualifications.)

• Minimum 2 year of Food Service Management experience, preferably in Quick Service Restaurant (QSR) environment.
• Leadership qualities, ability to direct a diverse, experienced staff
• Ability to learn new systems, programs and terminology
• Efficient with Computers, including MS Office applications (Excel, Word & PowerPoint)
• Able to communicate well with a wide variety of people and building rapport
• Team player, works productively with others
• High energy, shows a sense of urgency
• Works well under pressure, maintains a pleasant demeanor even under stress
• Well organized and efficient, attentive to detail and able to multi task

Additional Information
Thank you for your interest in a career with Compass Group!

Only those selected for an interview will be contacted.
We will consider your resume for additional opportunities.

Food Service Supervisor - Maple Ridge

The Food Services team at Ridge Meadows Hospital located in Maple Ridge, BC invites you to:

• Supervise & coordinate staff according to work assignments.
• Determine training requirements and perform staffing functions.
• Evaluate to ensure food safety & quality standards are met.

This is your opportunity to take an active role to supervise our food services team and ensure our facility maintains Food Safe and government standards.
We value self-directed individuals who have completed a two year Food Service Technician/Supervisor program, have a Food Safe Level II certificate, and will bring their experience to our team.
Your knowledge of the food service industry will prove to be beneficial for the team who you will work with on a daily basis.
Share our dedication to ensure our team provides quality food services for our facility.


To apply:  follow link to health region website