Assistant Manager, Food and Beverage - Edmonton, AB

 

JOB SUMMARY

Position: Assistant Manager, Food and Beverage
Company: Confidential
Job Location: Edmonton, AB
Type: Full time
Job Salary: $20 p $25 per hour

WORK PERFORMED

Oversee the operations of the Food and Beverage department.

Determine concession menu and pricing.

Ensure proper sanitation and health and safety regulations are adhered to.

Oversee daily operations to meet and maintain municipal, provincial and federal regulations concerning quality, purchase, storage, preparation and serving of food. Attending courses to upgrade knowledge as required.

Coordinate the activities of Supervisors and/or workers operating kitchen equipment, preparing, portioning and serving food.

Develop the Food and Beverage team by coaching, mentoring, counseling, and disciplining; planning, monitoring, and appraising job results.

Assist in recruiting, selecting, orienting, and training employees; developing personal growth opportunities.

Assist kitchen staff to estimate and order ingredients, food, supplies and equipment required for meal preparation.

Determine supplies needed, order supplies and maintain a working relationship with food, beverage, and equipment suppliers and their representatives.

Maintain friendly contact with guests and resolve guest complaints.

Maintain proper liquor controls. Knowledge of AGLC regulations is required.

General knowledge of the Food Services budget to monitor revenues and expenses on a monthly basis. Maintain records of costs and payments to suppliers.

Be aware of promotional & special events, private bookings, corporate and group functions in order to relay and help direct staff for these events.

Maintain and promote staff morale through positive attitudes and social aspects of the working environment.

Perform other responsibilities when required.

Work closely with the Food and Beverage Manager to oversee the coordination of Banquets.

Oversee food and beverage arrangements for banquet events based on contracts provided.

Supervise the set up and tear down of guest tables & chairs, display tables and buffet tables.

Compile staff schedules, place food orders and coordinate food service during the event.

Maintain relationships with banquet clients during the events.

Assist with the selection of banquet menu items that will appeal to customers and make efficient use of food and beverage supplies.

The length of a working day may vary depending on how busy the department is or deadlines that need to be met for a particular project.

QUALIFICATIONS 

• Post-secondary education in Food Service Administration, Hotel Restaurant Management or related discipline is an asset. 
• Pro-Serve Certification is required. 
• Ongoing completion of course work, seminars &/or workshops is recommended to stay current in the industry. 
•  A combination of experience and education in the food services industry is required to be successful in this role. 
• Must possess strong analytical skills to perform business functions such as cost analysis, budgeting, and expenditure evaluation.
• Strong computer and business administration skills are required.

To Apply - Follow the link to the hiring company for further information.

Patient Food Services Manager - Calgary, AB

JOB SUMMARY

Position: Patient Food Services Manager

Company: Alberta Health Services
Job Location: Calgary Cancer Centre, Calgary, AB
Job type: Regular Full-time

Job ID: ALB00303439

Job salary range: $36.68 - $62.91 per hour

Post close: Sep 05, 2022

WORK PERFORMED

• The Manager of Patient Food Services (PFS) is a key leadership role and reports to the Director of Patient Food Services, Calgary Zone. 
• This position will oversee the development of a room service model of meal delivery at the new Calgary Cancer Centre. 
• The PFS Manager will create a service that is client-focused and responsive, seeking opportunities for improvement. 
• Developing and supporting a team that continuously improves knowledge and skills and participates in process improvement. 
• The PFS Manager leads, coordinates, and facilitates department operations, planning to ensure patient and employee needs are met. 
• Responsibilities and accountabilities include: leading the prioritization and execution of activities for the department in support of the vision, mission and business plan of Alberta Health Services; manages and controls the allocation of resources (financial, human, material, and physical); and collaborates with stakeholders to ensure quality food service delivery and client satisfaction. 
• Focus on results by actively participating in the review of Nutrition and Food Services benchmark measures to achieve target outcomes. 
• The successful candidate will possess a record of accomplishment in the following areas: commitment to providing high quality, patient and family centered meal service. 
• Effective communication with individuals, groups and stakeholders that encourages an open exchange of information and ideas. 
• Leadership skills, including demonstrated ability with decision-making responsibilities, coaching and teaching, and the ability to influence, inspire and build confidence in others. 
• Good understanding of local, provincial and national healthcare food service standards. 
• A solid understanding of menu planning for healthcare.

QUALIFICATIONS

• A minimum of a post-secondary degree or diploma in Nutrition and Food or Food Service Management or Certified Nutrition Manager, or recognized equivalent combination of education and experience. 
• 5 years recent food service management experience and health care management experience. 
• Project management, process improvement and change leadership experience. 
• Exceptional customer service and stakeholder engagement skills. 
• Demonstrated leadership skills including decision making, coaching, teaching, and the ability to inspire and build confidence in others. 
• Effective communicator with strong organizational skills. 
• Proven ability to foster partnership and to achieve organizational goals within a large, diverse organization and manage within a unionized sector. 
• A clear pattern of professional and personal development.

To Apply - Follow the link to the company website for further information.

Food and Beverage Manager - Chilliwack, BC

                                                                 

JOB SUMMARY

Position: Food and Beverage Manager
Company: Chartwell Retirement Residences
Job Location: Chilliwack, BC
Type: Full-time
Job Reference:11072-15-134275

WORK PERFORMED

• Preparing or monitoring the preparation of service daily and special event menu plans to ensure individual dietary needs;
• Developing and maintaining effective relationships with residents and their families in order to determine individual needs, resolve issues or concerns, and evaluate resident satisfaction;
• Ensuring that the services provided to residents meet or exceed client and Chartwell's expectations;
• Providing residents with a safe and comfortable environment and ensuring a high level of customer;
• Working closely with the team to ensure effective communication in the building;
• Providing leadership and direction to food and beverage staff;
• Forecasting, monitoring and approving expenditures from the budget allocated to food services;
• Actively involved in bringing in additional Revenue through guest meals, catering and special events;
• Following Chartwell standard purchasing procedures that maximize our purchasing power while maintaining or exceeding facility quality and service standards and Provincial and legal requirements
• Developing and implementing inventory control systems to maximize saving and minimize waste;
• Working closely with sales to promote the properties Food & Beverage offerings to the broader community;
• Liaison with municipal and provincial agencies concerning food safety and health and safety issues.

QUALIFICATIONS

• Minimum of 3 years of experience in Food & Beverage management in the hospitality industry;
• Minimum of 2 years of cooking experience in the hospitality industry;
• Minimum of 1 year of experience as a server in the hospitality industry;
• Experience in handling Labour Relations issues (preferred);
• Successful completion of a post-secondary diploma in Food and Beverage Management from a recognized institution;
• Some formal cooking courses from a recognized institution (Red Seal or equivalent an asset);
• Must have a current Food handlers certificate, as well as current First aid Certificate CPR.

To Apply - Follow the link to the company website for further information.

Food Service Supervisor/Technician - Victoria

JOB SUMMARY

Position: Food Service Supervisor/Technician 
Company: Island Health
Job Location: Victoria General Hospital - Victoria, BC
Salary: $28.65 - $28.65

Job Type: Casual

WORK PERFORMED

• Utilizing a variety of computerized applications, the Food Service Supervisor/Technician Relief is responsible for implementing and adjusting individual meal plans for clients on therapeutic diets. 
• The Food Service Supervisor/ Technician Relief meets time sensitive diet administration duties for multi-sites, ensuring nutrition and diet standards are met, and performing various related administrative duties. 
• The Food Services Supervisor/Technician Relief is responsible for overseeing and participating in the delivery of food services to patients, residents, customers and clients; supervising Cooks and other designated staff for a multi-site organization: maintaining supplies, ensuring safety, quality and sanitation standards are met. 
• Responsible for orienting other food services staff.
• Reports to manager or designate.

QUALIFICATIONS

• Have at least (1) year's recent related leadership experience in the field.
• Graduation from a two year CSNM accredited program in Food Service and Nutrition Management or meet eligibility requirements.
• Certificate in Food Safe Level 2.

To Apply - Follow the link to the company website for further information.  

Food Service Supervisor - Penticton

JOB SUMMARY

Position: Food Service Supervisor
Company: Interior Health Authority
Job Location: Penticton Regional Hospital, Penticton
Type: Casual
Job Salary: $28.65 per hour
Job ID: 1747672

WORK PERFORMED

Supervises designated staff by scheduling and co-ordinating work assignments, determining related training and orientation requirements, and providing feedback to employees.

In consultation with the Clinical Dietician, plans menus and develops recipes according to nutritional and therapeutic diet needs of the patients/residents.

Estimates food requirements, and orders and receives supplies and resolves discrepancies with suppliers.

Visits patients/residents and/or family members to obtain and exchange diet-related information.

Monitors expenditures for assigned areas; makes recommendations regarding budget allocations and resolves discrepancies for the assigned areas.

Evaluates meals being served to ensure established standards of quality and quantity are maintained.

Coordinates meal preparation, pricing and other related duties for community based services such as Meals on Wheels

Assists in co-ordinating and maintaining facility in-house services by coordinating cafeteria services including pricing, staffing allotment, coordinating closure of cafeteria and securing money upon closure.

Performs recommended audits to ensure that established food service and quality assurance standards are met.

Monitors the storage of food, supplies and related items.

QUALIFICATIONS

Graduation from a recognized two-year program in Food Service Supervision

One year's recent, related experience or an equivalent combination of education, training and experience.

Food Safe Certificate

To Apply - Follow the link to the company website for further information. 

Manager, Support Services - Belcarra, BC

JOB SUMMARY

Position: Manager, Support Services
Company: Fraser Health
Job Location: Belcarra, BC
Job Salary: $39.76 - $57.15 per hour
Job Type: Full Time

Work Performed:

• Plans, develops, implements and evaluates short and long range goals and objectives and operational opportunities in support of the identified strategic directions of the department and organization as a whole including new builds and redevelopment of site/facilities with a patient/resident focused approach.
• Responsible for overseeing the sites operational and capital budgets, understanding and achieving the financial objectives, monitoring and regularly reporting on performance and recommending and implementing remedial strategies.
• Actively pursues improved quality of services by planning, implementing and verifying improvements in key processes. Identifies areas of improvement, provides technical advice and coordinates problem resolution.
• Manages service provider and in-house service performance utilizing Key Performance Indicators and other information, identifies variances and implements corrective action. Prepares and works with BISS leadership in preparation and validation of scope changes following established guidelines and processes.
• Participates in the regional planning process for the portfolio, consults and negotiates with internal user departments and external stakeholders as required to facilitate consensus, and to ensure a fully integrated, high quality, and cost effective service is provided.
• Working with the Regional Director/Regional Manager, Food Operations, and the Food Services Leadership Team, implements initiatives to enhance food service standardization, quality, productivity and innovative service delivery.
• Partners with the Manager, Dietitian Services to foster a cohesive relationship with clinical services to ensure department and clinical operations priorities are effectively managed within a patient/resident centred model of care.
• Works with/liaises colleagues of the BISS teams to expand and promote initiatives throughout Lower Mainland organizations.
• Develops and maintains a general knowledge of pertinent service provider contracts, particularly of service performance requirements.
• Provides leadership and support to all members of the team and motivates them towards the attainment of the departmental goals; recommends changes to organizational structures to reflect evolving needs and is responsible to ensure and support an on-going system for measuring performance.
• Promotes and facilitates excellence in communication in keeping with customer service philosophy and good business practices.
• Responds to and resolves service related problems within the portfolio and seeks guidance from Subject Matter Expert colleagues as needed for other non-food services and retail services.
• Initiatives being lead will comply with BISS project management processes with an emphasis on timely completion to the schedule commitment.
• Responsible for the application of various collective agreements at their site/facilities; facilitates problem solving and decision making pertaining to various labour relations workplace issues; and works collaboratively with Human Resources staff accessing their advice and support as appropriate.
• Participates on various committees, teams and task groups; as requested representing the Lower Mainland committees at the local, regional and/or provincial level.
• Ensures that the Regional Director and other executive management as appropriate are informed of and aware of significant events and/or activities at other sites/facilities.
• Supports the Manager, Dietitian Services in providing direction to students; as appropriate, collaborates with UBC Dietetic Program Coordinators and Dietitian Services (Food Operations) to develop and modify the food service/administration program to support the 5th Year Dietetic Student Program.
• Performs other related duties as assigned.

Qualifications:

• Baccalaureate in Food Services Nutrition Management from an accredited university and/or current registration with the College of Dietitians of British Columbia or Canadian Society of Nutrition Management (CSNM)
• Supplemented by a minimum five (5) years' recent
• Related working experience in a food operations management role in a health facility or an equivalent combination of education, training and experience.

To Apply - Follow the link to the company website for further information.

Dining Room Supervisor - White Rock

JOB SUMMARY

Position: Dining Room Supervisor
Company: Amica Senior Lifestyles
Job Location: Amica White Rock - Surrey, BC
Job Type: Full-time

Work Performed:

• Provide warm, engaging welcome to residents, taking pride in knowing their seating, dining and dietary preferences
• Conduct daily pre-shift briefings prior to service with team members
• Ensure team members are on time, immaculately groomed and ready for service
• Ensure the dining room is clean, well set, and ready for service
• Supervise the dining room team to ensure uniform service standards, excellent flow
• Liaise with the Culinary team to monitor food quality and timelines of service
• Check tables throughout service times for guest satisfaction, resolve resident complaints and concerns to the highest standard
• Review daily menu and other applicable announcements
• Assists with training new hires in service standards
• Supervises opening or closing procedures for the dining room
• Inspect dining room, table settings, chairs, floors, proper maintenance, cleanliness, and safety. Takes immediate action to correct any issues
• Provide constructive feedback from residents during menu planning and design to culinary team
• Ensure side duties are completed every day and dining room supplies are stocked
• Anticipate resident needs and ensure that service meets/exceeds expectations to ensure a memorable and pleasant dining experience.
• Review reservations and prepare accordingly
• Other duties as required

Qualifications:

• High School Diploma or equivalent
• Serving it Right Certificate
• Previous experience leading a dining room/restaurant team
• Previous lead server experience
• Food Handling Certificate (Amica will provide)

To Apply - Follow the link to the hiring company for further information.

Food and Beverage Leader - Victoria, BC

JOB SUMMARY
Position: Food and Beverage Leader
Company: Berwick Retirement Communities
Job Location: Victoria, BC
Job Type: Full-time

Work Performed:

• Takes orders and serves meals to residents and guests in a professional and courteous manner as per outlined standards.
• Enhances resident and guest meal time experiences by exceeding customer service expectations.
• Assist in the set up and preparation for service of various items such as beverages, salads, desserts, etc
• Set and clear dining areas and deliver tray service as required.
• Assist with function catering, and actively participate in special occasions and theme events.
• Oversees the activities of the servers and other dining room personnel.
• Takes a lead role in organization and execution of site functions and private dining events.
• Maintains a good working environment.
• Trains dining staff to exceed standards.
• Maintains a professional appearance.
• Plans and directs activities related to the preparation and service of meals.
• Ensures the quality of the food meets/exceeds standards.
• Assists Director of Hospitality and Dining Services Manager with scheduling, payroll, H&S compliance and other administrative duties.
• Follow and comply with health and safety legislation and departmental safe work procedures.
• Comply with all provincial regulations and established department policies and procedures.
• Other reasonable duties outlined by Management.

Qualifications:

• 1 to 2 years of experience as a server.
• Current Basic Foodsafe Certificate
• Current First Aid – level 1 for industry
• Attention to detail a must.
• The ability to make decisions and be held accountable.
• Interpersonal skills, teamwork, collaboration, leadership, adaptability, dependability and excellent communication skill are required.
• Excellent personal grooming, confidence, integrity, ability to manage stress, dynamism, energy, autonomy, initiative, availability, flexibility and orientation toward quality are required.
• Able to work in a fast paced environment and readily acceptable to change work priorities at any time.

To Apply - Follow the link to the hiring company for further information. 

Food Service Supervisor - Chilliwack

                                                                        

JOB SUMMARY

Position: Food Service Supervisor / Diet Technician
Company: Sodexo Canada
Job Location: Chilliwack, BC

Job type: Casual

Pay range: $20 - $24 per hr

WORK PERFORMED

• Assist dietitians to plan and supervise the food service operation
• Plan menus and diet under direction of dietitians
• Assist in supervising personnel who prepare and serve food
• Assist dietitians with research in food, nutrition and food service systems
• Lead and direct a team through their daily activities within a unionized environment
• Foster a strong safety culture within the team and grow a strong engaged team

QUALIFICATIONS

• CSNM Certification or in process of obtaining certification; Or, RD certification or in process of obtaining certification
• Excellent documentation skills
• Working with CBORD is an asset
• Excellent communication
• Computer use, various MS Office products
• Experience in a hospital setting is preferred
• Strong safety background (Food and Physical safety)
• Excellent interpersonal skills
• Personal and professional integrity
• Ability to anticipate and solve problems

To Apply - Follow the link to the hiring company for further information.

Food Services Assistant - Vancouver

JOB SUMMARY

Position: Food Services Assistant - Concession Supervisor
Company: University of British Columbia
Job Location: Vancouver, BC

Job type: Full-time

Salary range: $22.14–$23.20 CAD Hourly

Posting ID: JR9242

Posting End Date: September 1, 2022

WORK PERFORMED

• Supervises the workload of food services workers, ensuring employees meet customer service standards.
• Trains food service workers, following up to ensure an understanding of the material covered.
• Sets up food service and retail locations; including cleaning and setting equipment, merchandising product, and ensuring a sanitary work space.
• Monitors and reviews cost controls, such as, labour costs and overhead expenses, with unit manager.
• Leads staff briefings both prior to, and after, service in an interactive educational manner that informs and engages staff.
• Handles customer comments and complaints and refers to unit manager as required. Monitors customer satisfaction via in-event interaction with guests.
• Assists food service workers as operationally required.
• Participates in pre and post event inventory counts, submitting totals to manager after all events. Assists with month-end inventory counting as needed.
• Orders supplies and product as required. Ensures that the quality of the product being ordered, produced, and/or sold, is up to department standards.
• Performs audits for food quality, food safety and sanitation, customer satisfaction and feedback; stepping in to adjust production or make recommendations as required.
• Participates in related day to day office administrative duties, such as, answering telephones, record keeping, filing, data entry, performing basic calculations, typing correspondence, inventory, and month end procedures. Completes and submits timesheets ensuring payroll deadlines are met.
• Ensures that systems and procedures for daily sales, cash collection and cash controls, PCI, payment card and banking standards are being followed; processes payments and deposits.
• Ensures all kitchen equipment, displays, and point of sale systems, are in working order; reports and follows up on maintenance as required.
• Responsible for submitting sales paperwork and administrative documentation following the end of each event/sales window, including debit credit sales totals, voided item listing, received cash totals, and a listing of the staff who worked in the location.
• Recommends scheduling options to the unit manager and updates schedules for staff as directed. Contacts employees for coverage of last-minute vacancies of shifts.
• Carries out any other related duties as required in keeping with the qualifications and requirements of positions in this classification.

QUALIFICATIONS

• High school graduation, completion of Food Service Management course 
• FoodSafe level 1 certificate
• Minimum two years of related experience or an equivalent combination of education and experience.

To Apply - Follow the link to the company website for further information.