Food Service Supervisor - Mission

 

JOB SUMMARY
Position: Food Services Supervisor
Job Location: Mission, BC
Type: Full-time, Fixed Term Contract (8 months)
Salary: $45,000 - $47,000 a year

Work Performed:

• Assist the Director of Food Services to supervise multiple food service units.
• Supervise the production of menu items, manage associates, schedule staff working hours, hire and train employees.
• Learn from and assist the Director of Food Services to resolve employee relation issues, track and produce reports on weekly inventories, labour and food cost.
• Ensure strict compliance with Compass’ Quality Assurance and Health and Safety Program, Occupational Health and Safety Act and WHMIS regulations.
• Coordinate frequent workplace inspections and WHMIS training of all staff and promptly report any workplace accident or incident to head office.
• Ensure Hazard Analysis and Critical Control Point (HACCP) standards are followed in the food preparation process.

Qualification:

• At least one year of strong operation food industry supervisory experience
• Comprehensive health and safety knowledge and training.
• Knowledge of food service catering.
• Strong supervisory skills and the capability to motivate and lead staff.
• Excellent customer service skills.
• Excellent communication skills (written and verbal).
• Knowledge of Microsoft Office.

To Apply - Follow the link to the hiring company for more details. 

Support Services Manager - Chilliwack

  

JOB SUMMARY
Position: Support Services Manager
Company: Compass Group
Job Location: Chilliwack, BC
Rate: $55,000
Job Type: Full-time, Permanent

Work Performed:

• Implement and conduct training sessions and coordinate an annual training calendar at site for all housekeeping and laundry staff.
• Complete a monthly summary of the completed Compass Quality Assurance Program and submit to the District Manager, Unit Manager, Regional Director, Unit Manager and client.
• Conduct weekly quality assurance audits in housekeeping and laundry and follow-up with the staff, including keeping the manager involved as needed.
• Review job routines, programs and systems for housekeeping and laundry to ensure continuous quality improvement.
• Ensure the Compass Health and Safety program is in place, including trained first aiders, an active OH& S committee, H&S training and audits.
• Active participation in the Health and Safety Committee for the facility.
• Ensure all Marquise staff is appropriately trained in and follow infection control programs.
• Complete accident investigation forms and recommend ERTW programs for housekeeping and laundry staff.
• Attend client meetings as applicable to the areas in housekeeping and laundry.
• Interact with suppliers and vendors as it relates to housekeeping and laundry services.
• Recruit, hire, performance manage and discipline all housekeeping and laundry staff.
• Participate in the budgeting process and the ongoing financial management of the housekeeping and laundry departments.
• Ensure all Compass HR programs are in place and complete for housekeeping and laundry staff, including CHAT, Be-A-Star, HERO, Weekly Safety Minders, etc.
• Recommend equipment and supplies needed for housekeeping and laundry operations.
• Conduct hands-on daily maintenance (physical building maintenance required for this role-including floor care/cleaning and some snow blowing during winter).
• Act as the main liaison with the Environmental Public Health officer and other regulatory bodies, as applicable as it relates to environmental services.
• Participate in the completion of the Balanced Scorecard for the unit.
• Meet and check-in with the client on a regular basis and attend meetings as requested.
• Take the lead and coordinate schedules for environmental special projects.

Qualification:

• Three years of management / supervisory experience in healthcare, facilities, environmental services and or hotel.
• Excellent communication skills, both verbal and written.
• Proficient computer skills, specifically with Windows.

To Apply - Follow the link to the hiring company website for more details. 

Patient Food Services Supervisor - Mission

JOB SUMMARY
Position: Patient Food Services Supervisor
Job Location: Mission, BC
Type: Full-time
Company: Compass Group Canada

Work Performed:

• As a member of our team, you will be responsible for providing direct supervision and training of all staff in Patient Food Services and will provide leadership in the development of a superior customer service culture in Food Services
• The successful incumbent will supervise the daily operations of the Patient Food Services Department, including meal service to patients, sanitation, ware washing and security.
• Continually monitoring operations, and completing assessments and necessary action plans to provide optimal nutrition care and meal service to patients/residents
• Drives patient satisfaction and maintains client relationships through rounding.
• Recognizes and adopts activities appropriate to the specific needs of the patient/resident population and demonstrates knowledge of specific issues directly related to age of patient population
• Ensure strict compliance with Compass’ Quality Assurance and Health and Safety Program, Occupational Health and Safety Act and WHMIS regulations.
• Manages and controls resources and materials to ensure quality, adequacy of supply and cost control within budgetary guidelines.

Qualification:

• FoodSafe Level 1 / Food Safety Certification.
• A minimum of 1-2 years of experience in supervising a diverse team in healthcare environment.
• CSNM is preferred
• Comprehensive health and safety knowledge and training.
• Strong supervisory skills and the capability to motivate and lead staff.
• Employee relations experience in a unionized environment is an asset.
• Excellent customer service skills.
• Excellent communication skills (written and verbal).
• Knowledge of Microsoft Office.

To Apply - Follow the link to the company website for more details. 

CBORD Specialist - Victoria

      

JOB SUMMARY

Position: CBORD Specialist

Company: Island Health

Job Location: Victoria, BC

Rate: $33.46 - $48.10 an hour

Work Performed:

Reporting to the CBORD Manager, the CBORD Specialist is responsible for the day-to-day operational delivery of the CBORD food service information system including the planning, analysis, implementation, monitoring and evaluation of the CBORD system. The Specialist develops and maintains appropriate databases and other associated services at all sites across Island Health. The CBORD Specialist reviews, recommends and creates plans for changes required to the system to meet the day-to-day business requirements and future business needs. Provides training to internal Island Health staff on the CBORD food service information system and assigns and maintains user groups, system documentation and education/training materials. Works in collaboration with Island Health's IM/IT department, Nutrition Services department and other internal and external partners, as required.

Education, Training And Experience

A level of education, training and experience equivalent to Certification in a recognized Food Services Management program or eligible for membership in Canadian Society of Nutrition Managers (CSNM) and five (5) years' experience as a system administrator for a food and nutrition information system, preferably CBORD, in a healthcare environment.

Skills And Abilities

• Excellent organizational, project management and time management skills.
• Excellent communication skills, both verbal and written.
• Ability to successfully communicate solutions to technical issues.
• Demonstrated ability to establish effective working relationships with technical, operational and vendor staff.
• User-level technical problem-solving skills.
• Strong customer service orientation.
• Ability to work with end-users of varying skills levels at all levels of the organization.
• Ability to analyse work flow and systems applications in a clear, concise manner.
• Ability to utilize resources effectively.
• Positive, solution-oriented attitude in the workplace.
• Demonstrated knowledge of desktop and laptop computer hardware, basic Local Area Networks (Novell, Windows), Microsoft Word, Microsoft Excel and Crystal Reports.

To Apply - Follow the link to the company website for further information.

Dining Services Manager - Kelowna

  

JOB SUMMARY
Position: Dining Services Manager
Company: Verse Senior Living
Job Location: Kelowna, BC
Type: Full-time, Permanent

Background and Qualifications

• Minimum of 5 years of management experience in a similar senior or hospitality setting
• Red Seal certification (or equivalent)
• Food Safe Level 1 (Level 2 is an asset)
• Serving it Right
• Completed a minimum of grade 12
• Written and verbal fluency in English
• Proficient computer skills. Word, Excel, and familiar with online ordering systems
• Demonstrates excellent leadership skills. A service-oriented individual, whose visions and values align with those of Verve Senior Living
• A people-person with a heart for seniors and a positive, outgoing disposition. Ability to work independently with a commitment to achieve deadlines. Hospitality experience preferred.
• Participates in the Verve Quality Improvement (VQI) program.
• Follows Verve Senior Living corporate cycle menu
• Adjusts cycle menu to meet residents’ preference, within budgeted goals, while maintaining the standards set by Canada’s Food Guide for Seniors
• Utilizes seasonal local products whenever possible
• Purchases product through Verve approved suppliers
• Creates the standard for plating and garnishing meals in an attractive manner. Enhances selection through menu options and a variety of condiments
• Coaches and mentors cooks to continuously improve quality of menu items. Hands on cooking.
• Confirms that there is a “Chef’s Call” for dining attendants prior to each meal service
• Maintains beverage menu with a variety of alcohol choices
• Actively collaborates in Community Relation Events
• Controls expenses by forecasting production quantity, portion control and waste management
• Initiates regular quality assurance audits to gauge resident dining satisfaction
• Maintain high level of food safety practises to meet Verve Senior Living standards
• Attends interdisciplinary committee meetings regarding nutritional issues and chairs the food advisory/ resident food committee meetings.
• Employee recruitment, selection, training, retention, discipline, and termination
• Regularly schedule employee performance appraisals
• Address employee performance concerns as required
• Employee scheduling including vacation allowance and coverage
• Plays a role in the development, modification and/or communication of Verve Senior Living signature programs, policies and procedures
• Complies with all relevant corporate policies and procedures
• Complies with BC WorkSafe and Workplace Hazardous Material Information Systems. This includes recognizing health and safety hazards, reporting incidents, fulfilling responsibilities under the applicable legislation, as well as participating in in-services and fire drills
• Completes all required mandatory training/education.
• Provides input into the preparation of the capital and operational budgets
• Manages the department finance, including inventory. Helps to promote initiatives that generate revenue (i.e., catering, staff and guest meals, buffets). Provides input for variance reports on financial statements
• Attends regional dining services meetings biannually

To Apply - Follow the link to the hiring company for more details

Food & Beverage Supervisor - Kelowna

     

JOB SUMMARY
Position: Food & Beverage Supervisor
Job Location:  Delta Hotels by Marriott Grand Okanagan Resort, 1310 Water Street, Kelowna, BC, Canada
Type: Full-time

Work Performed:

• Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees;
• Serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. 
• Follow all company and safety and security policies and procedures; 
• Report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications
• Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets
• Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation
• Speak with others using clear and professional language
• Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees
• Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings
• Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects)
• Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance
• Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination
• Move through narrow, confined, or elevated spaces
• Move up and down stairs and/or service ramps
• Reach overhead and below the knees, including bending, twisting, pulling, and stooping
• Perform other reasonable job duties as requested by Supervisors.

To Apply - Follow the link to the company website for further information.

Assistant Food Services Manager - Maple Ridge

     

JOB SUMMARY
Position: Assistant Food Services Manager
Location: Maple Ridge
Type: Full-time, Permanent
Salary: $47,000.00-$48,000.00 

Work Performed:

• Reporting directly to the Food Services Manager, you will be responsible for managing the day to day food operations at the facility
• You will handle all phases of food preparation, menu planning and development, operation planning and expenditures, sales revenue generation, costing and maintaining proper inventory levels.
• Responsible for training of associates, scheduling and supervising, as well as addressing and resolving employee relation issues.
• The position will ensure the unit has strict compliance of the Compass Quality Assurance and Health and Safety Program, Occupational Health & Safety Act and WHMIS regulations.
• Ensuring Hazard Analysis and Critical Control Point (HACCP) standards are followed in the food preparation process.
• Ordering of all products in accordance with Compass Group’s purchasing specifications.
• Maintaining inventory control and reporting as per Compass Group fiscal schedule.
• Ensuring all temperature records are accurately filled in on a daily basis
• Preparing menus for daily service as well as special functions.
• Hands on food preparation for daily service as well as special functions.
• Maintaining appropriate budgetary and cost controls.
• Implementing and control a good rotation policy for all food
• Implementing and manage the Quality Assurance program as outlined by the company and the client, including weekly and monthly audits.
• Providing regular operations reports to the Food & Beverage / Operations Manager
• Any other requirements as requested by the Food Services Manager

Qualification:

• Minimum of 2 years related management/supervision experience in a fast paced food service environment
• Comprehensive knowledge of food and catering trends with a focus on quality, production, sanitation, food cost controls and presentation
• Proven management skills
• Strong supervisory skills, capable of motivating, leading and developing associates
• Excellent communication skills (written and verbal)
• Able to work in a fast paced environment and readily acceptable to change work priorities at any time
• Strong working knowledge of Microsoft Office ( Word, Excel and Outlook)

To Apply - Follow the link to the hiring company website for more details. 

Webinar - Everyday Lessons To De-stress, Decompress and Engage

   

To Register, CLICK HERE

Webinar: Harness Your Energy - Build Your Resilience: Everyday Lessons To De-stress, Decompress and Engage More

Time: Wed, Feb 9, 2022 10:00 AM - 11:00 AM PST

Competency 6.0

You must attend live to receive a CE point.

Telephone/audio-only does not log your attendance.

Presenter: Beverly Beuermann-King

Building resiliency allows us to bounce back after stressful situations, minimize the negative impact of that stress on our health, and feel more in control of our life. How do you stay healthy, de-stress, decompress, regain focus, and bounce in the face of challenge and uncertainty? Resiliency can be learned. Wisdom and research show that small shifts can have a major impact. Learn practical approaches and solutions and integrate these everyday resiliency strategies into your new reality. Discover how to effectively respond to challenges, cope through change, and recharge your energy, so that you can focus on living your full and flourishing life

About the presenter:

Beverly Beuermann-King specializes in working with people and organizations who want to control their reactions to stress, build resiliency against life's challenges and live healthy, successful lives using her S-O-S Principle™.  Learn more about Beverly - https://worksmartlivesmart.com/

Assistant Food and Beverage Manager - Kelowna

 

JOB SUMMARY
Position: Assistant Food and Beverage Manager
Company: Delta Hotels and Resorts
Job Location: Delta Hotels by Marriott Grand Okanagan Resort, 1310 Water Street, Kelowna, British Columbia, Canada 
Type: Full-time, seasonal

Work Performed:

Assisting in Managing Day-to-Day Operations

• Assists in the ordering of Food and Beverage (F&B) supplies, cleaning supplies and uniforms.
• Assists with uupervising daily F&B/culinary shift operations and monitors compliance with all F&B policies, standards and procedures.
• Supports and supervises an effective monthly self inspection program.
• Operates all department equipment as necessary and reports malfunctions.
• Supervises staffing levels to verify that guest service, operational needs, and financial objective are met.
• Encourages and builds mutual trust, respect, and cooperation among team members.
• Develops specific goals and plans to prioritize, organize, and accomplish work.
• Maintains the operating budget, and verifies that standards and legal obligations are followed.
• Celebrates and fosters decisions that result in successes as well as failures.
• Communicates areas that need attention to staff and follows up to verify understanding.
• Coordinates cleaning program in all F&B areas (e.g.,General clean), identifying trends and making recommendation for improvements.
• Follows property specific second effort and recovery plan.
• Stays readily available/approachable for all team members.
• Demonstrates knowledge of the brand specific service culture.

Providing Exceptional Customer Service

• Provides services that are above and beyond for customer satisfaction and retention.
• Serves as a role model to demonstrate appropriate behaviors.
• Manages day-to-day operations, monitors quality, and standards and meets the expectations of the customers on a daily basis.
• Takes proactive approaches when dealing with guest concerns.
• Sets a positive example for guest relations.
• Stays readily available/approachable for all guests.
• Reviews comment cards and guest satisfaction results with employees.
• Responds in a timely manner to customer service department request. 

Additional Responsibilities

• Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person.
• Analyzes information and evaluates results to choose the best solution and solve problems.
• Performs hourly job function if necessary.
• Extends professionalism and courtesy to team members at all times.
• Comprehends budgets, operating statements and payroll progress report.
• Performs other duties, as assigned, to meet business needs.

Qualifications:

• High school diploma or GED; 3 years experience in the food and beverage, culinary, or related professional area.

OR

• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the food and beverage, culinary, or related professional area.

To Apply - Follow the link to the company website for further information.

Food Service Supervisor - Chilliwack

 

JOB SUMMARY

Position: Food Service Supervisor

Company: Sodexo

Job Location: Chilliwack, BC

Job Type: Full-time

Work Performed:

• Responsible for co-coordinating food production, meal preparation and ensuring all staff maintains the standards for quality and service at all times
• Provides work direction, supervision and on-going training to all assigned staff in a manner which establishes and maintains high staff morale
• Assists in scheduling, payroll and performance management as assigned
• Promotes and maintains excellent customer relations and effective on-going communication with all levels of staff
• Places orders, maintains accurate and timely inventories and provides daily reports related to cost control
• Assist with planning and executing special assignments and any required follow-up
• Supports the Safety Program and reports all injuries and hazardous conditions immediately
• Other tasks, duties and assignments as directed by the Manager

Qualification:

• Diploma in Food and Nutrition Management or Degree in Dietetics
• Eligibility for membership in CSNM or active membership
• English proficiency, verbal and written communication skills
• Excellent interpersonal skills
• Demonstrated knowledge and skills in food safety and physical safety
• Professional and personal integrity
• Demonstrated problem-solving skills
• Computer skills (Microsoft suite)
• Experience with healthcare food service applications, including CBORD or Computrition an asset
• Experience with unions an asset.
• Willing to submit current vaccinations
• Current Food Safe Level 1 and Level 2 Certification (within last 5 years)
• Willing to submit to criminal record check with Ministry of Justice

To Apply - Follow the link to the company website for further information

Kitchen Supervisor/Diet Technician - Vancouver

  

JOB SUMMARY
Position: Kitchen Supervisor/Diet Technician
Company: Sodexo
Job Location: Vancouver, BC
Rate: $25/hr
Type: Full-time, Permanent

Work Performed:

• Provides work direction, supervision and on-going training to all assigned staff in a manner which establishes and maintains high staff morale
• Assists in scheduling, payroll and performance management as assigned
• Promotes and maintains excellent customer relations and effective on-going communication with all levels of staff
• Places orders, maintains accurate and timely inventories and provides daily reports related to cost control
• Assist with planning and executing special assignments/projects and any required follow-up
• Conducts weekly sanitation inspections and establishes corrective action
• Conducts and participates in staff meetings
• Ensures that employees work in compliance with established safe work practices and procedures
• Ensures that equipment and safe and healthy work conditions are maintained in their assigned area
• Visits patients to ensure food service quality and preferences are met any other dietary needs
• Sets up nourishments and marks menus as per standard diet writing guidelines
• Acts as a liaison between Clinical and Food Service areas
• Conducts computerized nutritional analysis of menus, recipes and food records
• Promotes and maintains excellent customer relations and effective on-going communication with all levels of staff and clients
• Complies with all Sodexo safety and risk management policies and procedures striving for an accident-free workplace

Qualification:

• Diploma in Food and Nutrition Management or Degree in Dietetics (preferred)
• Eligibility for membership in CSNM (only candidates who are eligible will be considered for this position)
• Possess FoodSafe I & II
• 1-3 years experience working in Kitchen and/or Kitchen management
• English proficiency, verbal and written
• Excellent interpersonal and team building skills
• Effective communicator and able to adapt well to change
• Possess problem solving, planning, and organizational skills
• Requirement upon hire:
• Current vaccinations records (Tetanus, Diphtheria, Polio, Mumps, Rubella, Varicella, Hepatitis A & B, Tuberculosis, Measles, Yearly Influenza (Flu))
• Valid criminal record check through Ministry of Justice
• Have the ability to meet the organizational and physical requirements of the position
• Black slip resistant shoes

To Apply - Please visit hiring company website or contact:

Food and Support Services Manager - Burnaby

JOB SUMMARY

Position: Support Services Manager

Company: Angel Food Services
Job Location: Burnaby, British Columbia, Canada
Job Types: Full-time, Permanent

Expected start date: 2022-01-31

Work Performed:

Departments:

• Manage and evaluate departmental goals, objectives, policies, and procedures to ensure the food services standards, food safety, sanitation, and housekeeping standards, environment safety, cleanliness are met.
• Manage assigned budgets by monitoring expenditures and taking actions as required.
• Order, receive food services and housekeeping supplies, and resolve discrepancies with suppliers.

Human Resources:

• Interview, hire, orient, and coach staff in accordance with the facility’s orientation requirement.
• In consultation with Company Human Resources, evaluate, discipline, and/or terminate staff as required.

Staffing:

• Provide leadership to staff by directing work activities, including defining, setting, and communicating priorities, assigning workloads, and arranging department staff scheduling.
• Conduct monthly staff meetings to discuss policies, service delivery priorities, and residents’ concerns.
• Perform staff education in compliance with food services, infection control, health & safety, and WHMIS standards.
• In the absence of the Company Senior Management/Human Resources, responsible for after-hours on-call staffing replacement.

Quality Assurance:

• In partnership with Clinical Dietitian, ensure the nutritional and therapeutic requirements of the residents are met through menu planning and standardized recipes in accordance with required standards.
• Manage and maintain quality monitoring programs including regular Food Services and Housekeeping audits.
• Participate in the Accreditation activities of the facility.

Food Services:

• Plan, lead, direct and supervise the preparation and service of high-quality food utilizing standardized operating policies and procedures.
• Plan and deliver seasonal menus that are compliant with all related regulations, fit the residents’ nutritional and therapeutic needs, and meets the facility and resident’s expectations.
• Implement menus and recipes according to the nutritional and therapeutic diet needs of the facility.
• Review and modify standardized recipes to ensure consistent high-quality production outcomes including quality, nutritional & texture requirements, quantity, portion sizes, and resident satisfaction.
• Plan and deliver catering events, special meals and programs as required.

Housekeeping:

• Oversee the cleaning procedures of the environment.
• Coordinate cleaning schedules of the facility and ensure processes follow infection prevention practices.

Other:

• Participate as a member of the management team by attending meetings and serving on Committees (i.e. Occupational Health & Safety) as required.
• Identifies and implements systems and processes that ensure the facility remains fully operational during emergency situations.
• Build effective working relationships with individuals within and outside the organization including residents, families, vendors, contractors, health authorities, licensing bodies and other external agencies.
• Performs other related duties as required
• Conduct all fire Drills and other emergency drills as per the facility Policy.

Qualifications:

• Member of Canadian Society of Nutrition Management and/or Registrant of College of Dietitians of BC mandatory
• Culinary certificate from recognized Institution preferred
• Previous working experience in long term care and assisted living facility
• Food Safe Certificate Level 1 & 2
• WHIMS certificate
• Must obtain a Criminal Record Check clearance performed by BC Ministry of Public Safety & Solicitor General
• Vaccinations as required by the Facility

To Apply - Follow the link to the hiring website for more details.