Food Service Supervisor - Multiple locations

 

JOB SUMMARY

Position: Food Service Supervisor
Company: Fraser Health
Job Location: Fraser Health, BC

• Burnaby – Burnaby Hospital & Fellburn Care Centre
• Delta – Delta Hospital
• Langley – Langley Memorial Hospital & Memorial Cottage
• Maple Ridge – Ridge Meadows Hospital
• New Westminster – Royal Columbian Hospital & Queen's Park Care Centre
• Port Moody–Eagle Ridge Hospital
• Surrey – Surrey Memorial Hospital & Creekside Withdrawal Management Centre
• White Rock – Peace Arch Hospital

 

WORK PERFORMED

• reporting to the Manager, Food & Nutrition Services or designate
• oversees the daily food service in all areas of the Food & Nutrition Department including supervising designated staff,
• maintaining and updating manual and computerized records such as the Master Staffing Schedule,
• performing related administrative duties and maintaining food standards by participating in quality assurance activities.

QUALIFICATIONS

• Graduation from a recognized two year program as a Food Service Technician/Supervisor,
• One (1) year of recent related experience
• Current Food Safe Level II certificate.

 

To Apply -  click here for further information.

Director of Culinary Services - Calgary, Alberta

JOB SUMMARY

Position: Director of Culinary Services 
Company: Revera
Job Location: Scenic Grande - 8720 Scurfield Dr NW, Calgary, AB
Full/Part Time: Full-time
Job ID: R10389

WORK PERFORMED

Join us as a values driven leader to oversee and manage the culinary and dining services departments. With your creativity, flair and culinary professionalism we can partner to deliver the best in class culinary experience to our residents. With your guidance and management, we can offer outstanding service and diverse, flexible menus made with high quality fresh ingredients and appetizing presentation. Our goal is to exceed our resident's expectations!

In this role you will be focused on:
- Ensuring Resident & Employee Safety
- Engaging with residents and employees to consistently achieve high results through the survey process
- Hiring & training a team of superstar culinary and serving experts!
- Living our values and ensuring others on your team do to
- Maintaining Food & Labour costs

What You Will Do:
Collaborate - Work with the Executive Director, National Culinary Manager and residents to implement the culinary vision and program objectives.
Manage - Effectively manage a team of people, department financials and resident satisfaction.
Roll-up your sleeves - Take a hands-on approach to leading, mentoring, and filling in as required to support both the culinary and dining staff.
Comply - Maintaining food quality in compliance with regulations company policies and culinary standards.
Cultivate - Build and maintain strong relationships with the community residents, employees, and managers along with the regional support team and vendor partners.
Create - Elevate and deliver "Best In Class" dining experience using your creative culinary expertise.

QUALIFICATIONS

- Community College Food Services Supervisor Course or Equivalent
- Valid Food Safety/Food Handler's Certification
- Red Seal & Smart Serve Certification
- Passion for Customer Service and Resident Interaction
- Better than average computer skills
- Union Management Experience
- Values of Respect, Integrity, Compassion & Excellence
- Must provide a complete and current (within six months) Vulnerable Sector Check (including a Criminal Background Check) or be willing to obtain one

 

To Apply - Follow the link to the company website for further information.

Retail Food Service Supervisor - Calgary, Alberta

JOB SUMMARY

Position: Retail Food Service Supervisor
Company: Alberta Health Services
Job Location:  Calgary Zone, Calgary, Foothills Medical Centre
Full/Part Time: Full-time
Salary:  $24.31 - $41.77 an hour
Job Closing date: 02-May-2022

WORK PERFORMED

The Retail Food Service Supervisor is responsible and accountable for the provision of retail food services at the site/unit level and reports directly to the manager. This position is responsible and accountability for: Providing frontline staff direction; Monitoring the organization of the day to day food services activities; Ensuring safe work practice and conditions; Making site/unit level food service decisions; Financial decisions required to financial sustainability of the Retail Food Service operation; Being fiscally responsibility in managing the finance and budget of the department; Creates menus based on customer sustainability, cost factors, labour guidelines/collective agreements and follows standards set by AHS; Adding quality improvement to safe work place practices in a complex, regulated food service environment direct leadership responsibility for contributing to the achievement of the goals of Nutrition & Food Services (NFS) within AHS. This position will provide supervisor support as required at Foothills Medical Centre (FMC), Peter Lougheed Center, Alberta Children's Hospital, Rockyview General Hospital and Richmond Road Diagnostic Treatment Center. The supervisor position is an introduction to the operations management stream and could lead to other opportunities with in Nutrition and Food Services Management.

QUALIFICATIONS

Required Qualifications:

Minimum of 3 years in a Food Services management role, ideally in an organization of significant size, complexity and diversity. Post-secondary degree, diploma or certificate in Nutrition and Food Service Management desired. A combination of relevant education and experience will be considered. Effective communication and organizational skills. Be customer focused and committed to providing quality services. Demonstrated ability and comfort with decision making responsibilities, coaching and teaching, and the ability to inspire and build confidence in others. Demonstrated ability to manage human, financial and physical resources within a fast-paced, time sensitive work environment. A strong track record in establishing and maintaining effective working relationships with internal and external stakeholders. Demonstrated ability to implement change and handle competing priorities without close supervision. Proficiency with computer applications such as e-mail, word, excel.

Preferred Qualifications:

Experience in high volume, multi-unit Branded Food and Beverage operations. Have previous business and operational experience in analyzing and managing financial results to maximize profits, achieve goals and increase customer experience. Experience working with unionized employees. Healthcare experience is an asset. Familiarity with CBORD software is an asset.

To Apply - click here for further information.

Patient Food Services Supervisor - Edmonton, Alberta

JOB SUMMARY

Position: Food Services Supervisor 
Company: Alberta Health Services
Job Location: Edmonton zone - Edmonton, AB
Full/Part Time: Full-time
Salary:  $24.31 - $41.77 an hour
Job Closing date: 29-Apr-2022

WORK PERFORMED

The Patient Food Services Supervisor reports to the Manager, of Patient Food Services and is responsible for maintaining patient food service operations at the site level. This position provides direction to front-line workers and ensures that patients receive the meals required to promote good health. As a key member of the Nutrition and Food Services team, you are responsible for leading and mentoring staff, promoting safe work environments, managing budgets, and implementing organizational and departmental initiatives. Patient food supervisors may act as a key contact to site administration and patient care for matters relating to Patient Food Services. This position routinely interacts with dietitians, health care staff, patients and other families.

Description:

This position provides direction to front-line workers and ensures that patients receive the meals required to promote good health. As a key member of the Nutrition Food Services team, year am responsible for leading and mentoring staff, promoting the execution of menus and patient choice. Effective communication and organizational skills, be client-focused and committed to providing quality services. Demonstrated ability to manage human, financial and physical resources within a fast-paced, time-sensitive work environment. A proven ability to foster partnerships and achieve organizational goals. A strong track record in establishing and maintaining effective working relationships without close supervision. Ability to work in an unionized environment. Proficiency with computer applications such as email, Word and Excel.

QUALIFICATIONS

Required Qualifications:

Minimum of 3 years in a Food Services management role. Post-secondary degree, diploma or certificate in Nutrition and Food Service Management desired. A combination of relevant education and experience will be considered.

Additional Required Qualifications:

Ability to follow and apply established Diet guidelines in the execution of menus and patient choice. Effective communication and organizational skills. Demonstrated ability in hot and cold production and retherm. Ability to work in a unionized environment. Proficiency with computer applications such as e-mail, Word, and Excel.

Preferred Qualifications:

Health care experience is an asset. Familiarity with CBORD, ESP, RMS is an asset. Servery-style service and cell tray assemble experience is an asset.

To Apply - click here for further information.

CNS 2022 Annual Conference - NEXT WEEK!

Don't miss out on your chance to be inspired, reconnect with nutrition professionals and learn from the best by registering today!

CNS Annual Conference being held virtually and in person from May 5-7, 2022 at the Hilton Lac-Leamy in Gatineau, Quebec.

Click here for further information.

 Register here

Food Service Manager Healthcare - Powell River

JOB SUMMARY

Position: Food Service Manager Healthcare
Company: Sodexo Canada
Job Location: Powell River, BC
Full/Part Time: Full-time

 

WORK PERFORMED

• Supervise staff and overall operations of the dietary department ensuring workflows are efficient and all standards are met including Public Health, Ministry of Health and LTC and Ecosure.
• Provide direct supervision in the kitchen and dining rooms daily in order to monitor processes and resident satisfaction.
• Manage staffing functions including training, education and development of front line and supervisory employees.
• Provide coaching, performance management and discipline as required.
• Schedule, hire and determine appropriate staffing levels to maintain level of service and efficiency according to the collective agreement.
• Participate in company and stakeholder meetings including JHSC, OMT, leadership calls and labour management.
• Perform inventory and complete month end reports
• Report new processes, improvements and innovative ideas to the company and client.
• Participate in maintenance and submissions of reports and records as required for Ministry or other stakeholders.
• Plan, execute and maintain annual fiscal budgetary expectations.
• Coordinate dietary activities with other departments within the facility in order to create efficiencies, reduce costs etc.
• Prepare cyclical menu plans adhering to necessary guidelines and standards keeping in mind inputs of clients and residents through attendance at resident food committee meetings.
• Maintain residents nutritional care plan.
• Report all vital information to the General Manager Support Services

QUALIFICATIONS

• Successful completion of the Food and Nutrition Management Program from a recognized institution
• Canadian Society of Nutrition Management (CSNM) and Advance Food Safety Certification required
• Minimum 1-3 years of experience in food service management
• 4 years supervisory or leadership experience
• Strong communication skills and interpersonal skills
• Prior experience managing in a unionized environment, preferably within long term care

HOW TO APPLY

 

To Apply - Follow the link to the company website  for further information.

Food and Beverage Operations Manager - Kelowna

JOB SUMMARY

Position: Food and Beverage Operations Manager
Company: Delta Hotels & Resorts
Job Location: Delta Hotels by Marriott Grand Okanagan Resort - Kelowna, BC
Full/Part Time: Full-time 

WORK PERFORMED

• Assists in the ordering of Food and Beverage (F&B) supplies, cleaning supplies and uniforms.

• Supervises daily F&B shift operation and monitors compliance with all F&B policies, standards and procedures.

• Supports and supervises an effective monthly self inspection program.

• Operates all department equipment as necessary and reports malfunction.

• Supervises staffing levels to verify that guest service, operational needs, and financial objective are met.

• Encourages and builds mutual trust, respect, and cooperation among team members.

• Understands employee positions well enough to perform duties in employees' absence.

• Develops specific goals and plans to prioritize, organize, and accomplish work.

• Monitors and maintains the productivity level of employees.

• Verifies that all team members/supervisors understand the brand specific philosophy.

• Maintains the operating budget, and verifies that standards and legal obligations are followed.

• Assists supervisors in understanding team members ever changing needs and expectations, and how to exceed them.

• Celebrates and fosters decisions that result in successes as well as failures.

• Communicates areas that need attention to staff and follows up to verify understanding.

• Coordinates cleaning program in all F&B areas (e.g., General clean), identifying trends and making recommendation for improvements.

• Establishes and maintains open, collaborative relationships with employees.

• Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork and passion for providing service.

• Follows property specific second effort and recovery plan.

• Stays readily available/ approachable for all team members.

• Demonstrates knowledge of the brand specific service culture.

Providing Exceptional Customer Service

• Provides services that are above and beyond for customer satisfaction and retention.

• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.

• Serves as a role model to demonstrate appropriate behaviors.

• Manages day-to-day operations, monitors quality, and standards and meets the expectations of the customers on a daily basis.

• Takes proactive approaches when dealing with guest concerns.

• Sets a positive example for guest relations.

• Stays readily available/ approachable for all guests.

• Reviews comment cards and guest satisfaction result with employees.

• Responds in a timely manner to customer service department request.

Additional Responsibilities

• Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person.

• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.

• Analyzes information and evaluates results to choose the best solution and solve problems.

• Performs hourly job function if necessary.

• Extends professionalism and courtesy to team members at all times.

• Comprehends budgets, operating statements and payroll progress report.

• Performs other duties, as assigned, to meet business needs.

QUALIFICATIONS

Education and Experience

• High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.

OR

• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.

 

To Apply - Follow the link to the company website for further information. 

Catering Event Supervisor - Vancouver

JOB SUMMARY

Position: Catering Event Supervisor
Company: The Lazy Gourmet
Job Location: Vancouver, BC
Full/Part Time: Full-time / Part-time
Salary: $24 - $28 an hour

  

WORK PERFORMED

• Our Catered Event Captains are the face of our company.
• Event Captains liaise with our clients on site while working with and directing our catering staff.
• Event Captains are responsible for managing the event and maintaining the event timeline, setting up, and striking the event with our event staff.
• Types of events include: plated dinners, all passed appetizers with bars, buffet services with bars, house parties, and weddings.
• You would be managing servers, bartenders, and chefs while working on site.

QUALIFICATIONS

• Serving it Right Certificate.
• Must drive and have a valid BC Driver's Licence.
• Open availabiliity to work both mroning and evening events.
• Min. 4 years of catering or hospitality management, supervisory experience.
• Excellent customer service skills.
• Adept at conflict resolution.
• Advanced problem solving and delegating skills.
• Confident leadership qualities including staff motivation, staff direction.
• Ability to follow and maintain written and oral directions for timelines and room setups.
• Calm demeanor when working under pressure.
• Physically fit for loading and moving event equipment.
• Work Remotely

To Apply - click here for further information.

Food Service Director - Kamloops

 JOB SUMMARY

Position: Food Service Director
Company: Recruiter: Express Employment Professionals
Job Location: Kamloops, BC
Full/Part Time: Full-time / permanent
Salary: $75,000 - $85,000 a year

 

WORK PERFORMED

• To deliver a best in class hospitality service across all services every day by developing the strongest teams and best relationships.
• Providing a clear vision and direction to staff in an effort to ensure the attainment of organizational and client objectives and goals with a focus on Mission, Vision and Values.
• Serves as an active participant and/or leader on relevant committees and/or task forces as required
• Participates in the recruitment, development, and retention of diverse talent within the account.
• Monitors financial/non-financial results in all departments to achieve company and client objectives.
• Actively manages the account by analyzing customer satisfaction results, identifying areas of opportunity, and mitigating external threats.
• Provide leadership in ensuring the account has implemented corporate and client OH&S programs and management of claim costs.

QUALIFICATIONS

• University or College Degree or Diploma in hospitality or business administration
• 5 years + experience leading a small team in a hospitality environment
• 2+ years relevant leadership and management experience
• Proven ability in analyzing financial statements, operating reports, budget variance reports and other financial statements
• Familiarity with mix of union and non-union workforce
• Ability to recruit, develop, and retain a strong and diverse team within a dynamic work environment
• Ability to respond effectively to changing demands
• Ability to build and establish internal and external relationship at all levels of the organization including senior levels of management
• Excellent knowledge of regulatory issues such as WHMIS, OH&S, and infection control
• Excellent computer literacy including Microsoft Excel, PowerPoint, and word

 

To Apply - click here for further information.

Food and Environmental Services Manager - Vancouver

JOB SUMMARY

Position: Food and Environmental Services Manager
Company: WestCana Services
Job Location: Vancouver, BC
Job Number: WC86

WORK PERFORMED

• Supervisory duties include but not limited to
• Recruiting, training and developing staff;
• Scheduling, assigning and monitoring work;
• Evaluating Team Member performance;
• Ensuring a healthy and safe work environment including adherence to company policies;
• Resolving conflicts
• and taking appropriate disciplinary action in consultation with the Operations Manager and Human Resources.
• Prepares and/or monitors the preparation of food menus and plans to ensure individual dietary needs/standards are met and costs remain within approved budget allocations.
• In collaboration with the WestCana corporate policies and procedures, coordinates the best quality and most cost-effective products that will meet or exceed the individual and group dietary needs of the facility’s residents.
• Monitors all operating expenditures, as well as purchases and stores inventory.
• Ensures all audits are completed as required, and corresponding Action plan to remedy any inefficiencies.
• Communicates safety concerns through; Team Member meetings, huddles, memos, communication books.
• Facilitates WCB paperwork and corresponding return to work programs for staff who are injured in the workplace.
• Performs other related duties as assigned.

QUALIFICATIONS

• Must be willing to work the hours necessary to ensure the effective operation of the facility
• Holds and Maintain Valid Food Safe Level 1 and WHIMS Certificates
• Clear Criminal Record Check, including vulnerable sector, through the Ministry of Justice upon hire and every 5 years thereafter.

To Apply - Follow the link to the company website for further information.

Support Service Manager - Duncan

JOB SUMMARY

Position: Support Service Manager
Company: Carecorp Seniors Services 
Job Location: Duncan, BC
Full/Part Time: Part-time / permanent 

 

WORK PERFORMED

• Develops, executes, controls, achieves and evaluates departmental goals, objectives, policies and procedures and ensure that the required standards, Food Safety and sanitation are met.
• Identifies and implements systems and processes which ensure the facility remains fully operational with minimal “down-time” during regular and emergency situations.
• Ensures licensing, client, CareCorp, and industry standards are met/exceeded in providing high quality meals and snacks to meet the nutritional needs of residents.
• Maintains communication and develops relationships with the CareCorp management team, professional organizations, suppliers, sales representatives, collaborative agencies, and the community as a whole.
• Supervises all food and environmental services staff by performing duties such as interviewing, hiring, scheduling and coordinating work assignments, evaluating employee performance, disciplines employees and determining related training and orientation requirements.
• Investigates complaints regarding housekeeping/laundry, dietary services and equipment, and takes corrective action.
• Conducts orientation training and in-service training to explain policies, work procedures, and to demonstrate use and maintenance of equipment.
• Establishes standards and procedures for work of housekeeping, laundry and dietary staff.

QUALIFICATIONS

• Certified member of the Canadian Society of Nutrition Management (Required);
• Experience managing staff (Required), including a unionized environment;
• Minimum of three years experience in the food service industry;
• Experience in a complex care or assisted living setting;
• Excellent communication skills.

To Apply - Follow the link to the company website for further information.

Food Service Director - Kamloops

 

JOB SUMMARY

Position: Food Service Director
Company: Aramark
Job Location: Kamloops, BC

WORK PERFORMED

• Deliver excellence in food service and customer service
• Develop innovative menus and marketing strategically for the location
• Deliver company driven initiatives in service, food and safety at a high level
• Develop and build catering business
• Coordinate and supervise personnel regarding production, merchandising, quality and cost control, labour, scheduling, staffing and training
• Train and develop team for outstanding customer service utilizing Aramark’s service excellence platform
• Identify and develop talent within the team
• Ensure that standards for sanitation and food safety are met
• Prepare business plans, budgets and forecasts
• Monitor financial operating results in order to achieve company and client objectives
• Ensure accurate and timely financial reporting for all business sectors
• Maintain records to comply with Aramark, and government standards
• Ensure compliance with Marketing and Human Resources Programs
• Ensure adherence to Aramark’s policies and procedures
• Ensure adherence to Aramark’s Health and Safety Programs

QUALIFICATIONS

• Bachelor's degree level education highly preferred in an area of Food Service, Hospitality, Facilities, or Business Management.
• The ability to focus on client and customer services, entrepreneurship and building and growing a strong business is essential to success in this role.
• Savvy interpersonal skills to communicate effectively with clients, senior management, and Aramark support staff.
• Meaningful experience in service industry, contract services, or hospitality environment.
• Proven ability leading through other managers.
• Experience in creating and managing a department budget, financial controls and analysis.
• Experience crafting product sales strategies and implementing operational programs and initiatives

To Apply - Follow the link to the company website for further information.

Director of Hospitality and Support Services - Penticton

JOB SUMMARY

Position: Director of Hospitality and Support Services
Company: Compass Group Canada 
Job Location: Penticton, BC
Full/Part Time: Full-time

WORK PERFORMED

• Lead the opening of Food and Support Services in a new and dynamic Seniors Living Facility including a state of the art kitchen, resident dining rooms, a full service high-end restaurant and lounge.
• Manage multiple client relations.
• Ensure resident and customer satisfaction.
• Ensure compliance with strict quality assurance, health, safety and environmental programs.
• Ensure the nutritional requirements of the residents are met through menu planning, the development of standardized recipes, and production sheets.
• Monitor and evaluate meal preparation and service to ensure established standards are maintained for both quality and quantity of all meals.
• Develop and maintain a strong knowledge of resident preferences and incorporate these preferences into service delivery.
• Hire, orientate, supervise and delegate tasks and evaluate the performance of the food service, maintenance and housekeeping staff.
• Maintain appropriate budgetary and cost controls and provide operational reports to the Regional Director of Operations/District Manager as required.
• Implement and control a Food Safety Plan that incorporates all Quality Assurance measures including but not exclusive to HACCP, WHMIS, and all WSIB/WCB regulations; plus comply with the Company Audit procedures and schedule.
• Maintain inventory control and complete all financial reporting according to the Compass Group fiscal schedule.
• Knowledge of proper cleaning and sanitation procedures for a large scale setting.

QUALIFICATIONS

• Post-secondary education with at least 7 years of progressive foodservice management experience in a licensed full-service environment.
• Experience overseeing multi-sites, housekeeping and maintenance services is a definite asset.
• Demonstrated excellence in leading a first class customer-centric hospitality environment.
• Great knowledge of local provincial food premises regulations and applicable health and safety legislation.
• Strong leadership skills and proven ability to supervise and secure the co-operation and engagement of the managed employees.
• Experience in large quantity food preparation, financial planning and food purchasing.
• Demonstrated creative flair for menu planning, preparation and presentation.
• Excellent verbal and written communication and interpersonal skills.
• Proficiency with MS Word, Excel and Outlook.
• Able to work and communicate effectively with the residents and guests.
• Effective team player who works collaboratively with others.
• Canadian Society of Nutrition Management membership is an asset.
• Advanced Food Safety Training (AFST) plus Level 1 and 2 Health and Safety Certification training (or willing to complete within 90 days of hire).

To Apply - Follow the link to the company website for further information.

Director, Food Services (Fraser Health)

 

JOB SUMMARY

Position: Director, Food Services
Company: Vancouver Coastal Health
Job Location: Central City Offices - Surrey, BC
Full/Part Time: Full-time
Salary:$52.11 - $74.90 an hour
Job Reference: 162858-cmc

 

WORK PERFORMED

• Be responsible and accountable for the provision of leadership and staff management, planning and coordination of all services across designated facilities across the health authority. These services include all in-house patient, retail food services, and contracted retail food services as applicable to the portfolio.
• Be responsible and accountable for subject matter expertise and leadership, particularly regarding appropriate policies and service standards, creating and leading key operational projects and supporting Managers with Food Operations knowledge development and food operations issues management.
• Be responsible for creating and maintaining a high functioning integrated team that effectively incorporates subject matter expertise, and the planning and coordination of all services within the health authority, ensuring appropriate policies and service standards are in place to ensure compliance to nutrition standards and applicable regulations and acts.
• Be responsible for building and maintaining exceptional customer and vendor relations that deliver consistent performance to commonly required standards.
• Anticipate major changes that impact services, develops short and long term plans for the portfolio and implements mitigating strategies.
• Be expected to participate in a respectful and productive manner, provide and accept thoughtful counsel and advice, and fully support decisions made by this team. Reporting to the Director are the Regional Managers, Managers and Coordinators, and others as appropriate.

QUALIFICATIONS

• Master's Degree in a related field, plus a minimum of seven (7) to ten (10) years of progressively more responsible roles which include one or more within a support services area, or an equivalent combination of education, training and experience.
• Recent, related experience in Food Quality Improvement and Food Policy at a management level or an equivalent combination of education, training and experience will be a key asset.
• Registered Dietitian or Certified Nutrition Manager (CNM) or eligible for certification with Canadian Society of Nutrition Management (CSNM) required.

To Apply - Follow the link to the company website for further information.

Restaurant Manager - Vancouver

 

JOB SUMMARY

Position: Restaurant Manager
Company: Tapestry at Arbutus Walk
Job Location: Vancouver, BC
Full/Part Time: Full-time / permanent 

 

WORK PERFORMED

The Restaurant Manager is responsible for overseeing the overall Food & Beverage operations of our community’s restaurant, bistro and bar, as well as in-suite dining. With the goal of creating an exceptional culinary experience to create unforgettable dining experiences, the Restaurant Manager establishes and implements high food service standards, creating a professional and welcoming atmosphere, maintaining cleanliness levels at above expected levels and overseeing special events. Reporting to the Resident Services Manager, the Restaurant Manager works collaboratively with the Executive Chef and other community leaders.

QUALIFICATIONS

• Degree, diploma or certificate in hospitality, business administration, business operations or related discipline
• Minimum 2 years supervisory or management experience in a restaurant/hospitality setting
• Minimum 5 years serving experience
• Experience coordinating daily restaurant operations and creating plans to deliver superior food and beverage services, while maximizing customer experience
• Experience leading a team of service professionals with responsibility for scheduling, recruitment, orientation, training, communications and performance management
• Responsible for effectively managing the departmental budget and identifying opportunities for continuous improvement to maximize employee engagement and resident satisfaction
• Experience with point-of-sale systems; scheduling/payroll systems and working knowledge of the Microsoft Suite of products
• CPR & First Aid certification; Food Safe & Serving it Right Designations; valid Driver’s Licence

To Apply - click here for further information.

 

Food Services Supervisor - Wetaskiwin, Alberta

JOB SUMMARY

Position: Food Services Supervisor 
Company: Alberta Health Services 
Job Location: Wetaskiwin Hospital & Care Centre - Wetaskiwin, Alberta
Full/Part Time: Temporary (temporary end date: 11-Sep-2023

 

WORK PERFORMED

Make a significant impact on patient-focused health care as a Supervisor - Nutrition and Food Service (NFS). NFS is a provincial program that is committed to providing nutritious, healthy, high-quality meal service to patients, staff, visitors and the community. You will have the unique opportunity to lead the team, at the Wetaskiwin Hospital and Care Centre NFS department. The Wetaskiwin Hospital and Care Centre is a 172-bed facility comprised of Acute Care Patients and Long Term Care Residents. The NFS Supervisor provides direction to front-line workers (Administrative Assistants, Food Services Workers and Cooks) and ensures Patients and Residents receive the meals required to promote good health. You will be integrated as part of a dynamic team that includes other NFS Supervisors, Managers and Dietitians. Key competencies required for this role include: Ability to foster, build and maintain positive relationships with internal and external stakeholders to achieve organizational goals. Effective communicator with strong organizational skills, customer-focused orientation and commitment to providing a quality service. Leadership skills, including demonstrated ability and comfort with decision making, coaching and teaching, and the ability to inspire and build confidence in staff. Demonstrated ability to implement change and handle competing priorities with minimal supervision. Strong interpersonal skills and exceptional verbal and written communications skills. The Supervisor position is an introduction to the operations management stream and could lead to other opportunities within Food Services Management.
Reporting to the Manager, Patient Food Services, the Supervisor has responsibility for maintaining operations at the site level, aligning AHS, NFS and site priorities with the delivery of patient food services. Responsibilities and accountabilities include but are not limited to: Provision of frontline staff direction and supervision of patient and retail foodservice operations. Completion of human resources activities (including but not limited to the recruitment process, performance appraisals, investigations, performance management, application of the collective agreement, etc.). Manages food, supply and labour expenses to achieve financial targets. Ensures safe work practices and conditions. Participates in the development and implementation of menus that are customized to meet local customer profiles, cost factors, labour productivity targets and standards set by NFS. Promotes quality improvement and staff engagement in operational problem-solving. Key contact to site administration and patient care for matters relating to Patient Food Services. Site compliance to guidelines, standards and regulatory directives.

QUALIFICATIONS

Post-secondary degree, diploma or certificate in Nutrition and/or Food Service Management. A combination of relevant education and experience may be considered. Demonstrated working knowledge of Microsoft Applications. Minimum of 3 years experience in a Food Services management role, ideally in an organization of significant size, complexity and diversity.

Preferred Qualifications:

Experience in a Food Services Supervisory role. Experience in a hospital or long-term setting. Completion of food-safe handling certificate. Experience supervising a unionized workforce. Experience leading projects and organizational initiatives. Experience with process improvement and change management mythologies (i.e.. Prosci, lean six sigma). Experience with the following computer programs: CBORD, e-People, Oracle and Sysco Source.

 

To Apply - click here for further information.